ChargeHub’s EV Experience Barometer: What Over 50,000 User Comments Reveal About the State of Public Charging
We’re excited to share the findings from ChargeHub’s EV Charging Experience Barometer, the first-ever benchmark for public network performance in the USA and Canada. Our latest report analyzes two years of user feedback, uncovering key trends, challenges, and regional differences in the EV charging experience.
📊 Key insights:
⚡ 60% of charging sessions were issue-free, remaining broadly consistent.
❄️ Canada's charging experience is superior overall but tends to dip in winter, while the USA maintains a more stable performance year-round.
🔋 Charging reliability shows no significant improvement across networks or seasons.
We’ve compiled North America's top-rated Charge Point Operators (CPOs) based on user feedback for 2024. From reliability to user experience, discover which networks are setting the standard for EV charging infrastructure and leading towards a more seamless charging experience.
Tristan Williams-Choquette, ChargeHub’s Business Development Manager, and Simon Pillarella, Head of Marketing & Business Development, are thrilled to attend the event! 🚘⚡
Join us as our Business Development Manager participates in the panel “Fueling Payment Acceptance for EV Charging Stations Across America,” where he’ll share expert insights on building a robust hub layer for seamless charging experiences, regardless of payment method. This is an essential conversation for those shaping the future of EV charging infrastructure.
Will you be attending? Let’s connect and explore how we can work together to advance the EV charging ecosystem!
ChargeHub: Your EV Roaming Partner
Let's keep building the future of EV roaming together.
